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Special Requests

Self-managed Marketing Support

Marketing and design teams receive requests via email, SMS, over the phone – and often by someone in their office walking up and making the request directly. This almost makes it impossible for designers to stay on track and keep a record of all requests, especially when it’s coming from hundreds of locations.
The Special Request feature allows users to submit a design brief for these one-off templates and campaign requests. These requests go directly to graphic designers at the Head Office, their agency, or to the Digital Stack Design team to create.

Support for locations

Special Requests makes it easy for locations to:
  • Submit a brief and discuss requirements
  • Upload supporting materials to make it easy for the designer
  • Status updates for both location and designer
  • Archive all requests so they can be referred to at any stage

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